Introduction

This Privacy Policy sets out how Richmark Logistics Solutions LTD ("the Company," "we," "our," or "us"), a company duly incorporated under the laws of the Federal Republic of Nigeria, collects, processes, uses, stores, and protects personal data obtained from its clients, partners, employees, vendors, and other stakeholders.

The Company is committed to handling all personal information in accordance with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) 2023, and recognized international best practices.

Information We Collect

The Company may collect and process the following categories of personal data:

Identification Data

  • Full name
  • Contact address
  • Email address
  • Telephone number
  • Other identifiers

Transactional Data

  • Shipment records
  • Delivery addresses
  • Payment details
  • Invoices
  • Billing information

Regulatory Data

  • Documentation required for customs compliance
  • Tax information
  • Other statutory obligations

Technical Data

  • IP address
  • Device identifiers
  • Online activity information

Purpose of Data Collection

Personal data is collected and processed strictly for legitimate business purposes, including but not limited to:

  • Providing logistics, freight, transportation, and supply chain services
  • Processing payments and maintaining financial records
  • Fulfilling legal, regulatory, and contractual obligations
  • Conducting internal audits, risk assessments, and compliance checks
  • Enhancing service efficiency, customer support, and operational improvements

Data Sharing and Third-Party Disclosure

The Company shall not sell, lease, or trade personal data to unauthorized third parties. However, information may be disclosed to:

  • Regulatory and government authorities, where required by law
  • Trusted service providers and contractors under confidentiality obligations
  • Legal and professional advisers for protection of rights and legal claims

Data Security

The Company implements appropriate technical, organizational, and administrative measures to safeguard personal data against unauthorized access, alteration, loss, misuse, or disclosure. Access to personal data is strictly limited to authorized personnel with a legitimate business need.

Data Retention

Personal data shall be retained only for as long as is reasonably necessary to fulfill the purposes for which it was collected or as required under applicable laws and regulatory frameworks. Upon expiration of the retention period, data shall be securely deleted or anonymized.

Data Subject Rights

In accordance with the Nigeria Data Protection Act (NDPA) 2023, data subjects have the right to:

  • Request access to personal data
  • Request rectification of inaccurate or incomplete data
  • Request deletion of personal data, subject to legal obligations
  • Object to or restrict processing in certain circumstances
  • Withdraw consent where processing is based on consent

Requests relating to the exercise of these rights shall be submitted in writing to the Company.

Updates to Policy

The Company reserves the right to amend or update this Privacy Policy at any time in line with changes in law, regulation, or business practices. Any updates shall be communicated through official Company platforms.

Contact Information

For questions, concerns, or to exercise your data protection rights, please contact us:

Registered Office

123 Business District
City, State 12345
Nigeria

Phone

+1 (555) 123-4567

Email

privacy@richmarklogistics.com